Who we are
1. Overview
This Privacy Policy explains how Tsuraven collects, uses, and protects your personal information when you interact with our website or services. Your privacy matters to us, and we handle your data with the same care we bring to every project.
2. Information We Collect
We may collect personal information such as your name, email address, phone number, company details, and project-related information when you request a quote, submit a form, or contact us directly.
3. How We Use Your Information
We use your information to respond to inquiries, prepare quotes, schedule site visits, coordinate projects, and share relevant updates. We do not sell or rent your personal data to anyone.
4. Data Sharing
Tsuraven does not share personal information with third parties, except where necessary to deliver our services (such as scheduling or project-management tools) or where required by law.
5. Data Security
We apply reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. That said, no online system can be guaranteed completely secure.
6. Cookies & Analytics
Our website may use cookies or analytics tools to understand how it's used and improve the experience. These tools do not collect personally identifiable information unless you provide it directly.
7. Your Rights
You can request access to, correction of, or deletion of your personal data at any time. You're also welcome to ask how your information is being used by contacting us directly.
8. Data Retention
We keep personal information only as long as needed to complete a project, support ongoing service, or meet legal requirements.
9. Changes to This Policy
Tsuraven may update this Privacy Policy from time to time. Any changes will appear on this page, and continued use of the website means you accept the revised policy.
10. Contact
If you have questions about these Terms & Conditions or this Privacy Policy, reach out using the contact details listed on our website.